Category Archives: Feature Enhancements

Free New Feature Demonstration: IdeaScale Stages

2015-Stages-personasLast week we updated you on our new upcoming feature, IdeaScale Stages. Stages will allow for the further development of ideas beyond the ideation stage. As the name suggests, the feature presents three new stages that will help to see selected ideas through to their implementation: Build a Team, Refine, and Assess.

The stages will help to facilitate the construction of team members around a particular idea, allow for the introduction of improvements to already presented ideas, as well as documentation for those embellishments, and enable evaluation of the viability of the idea from all angles.

Don’t miss our demonstration of Stages, along with a Q&A following the demonstration, on Wednesday, February 25. Find more information and sign up for the free demo here.

Coming Soon: IdeaScale Stages Live Demo!

stagesPicture this: you’re an organization that is looking for a way to engage your community or to instigate a crowdsourcing challenge. You utilize IdeaScale to gather ideas and have the community participate in voting and elaboration of proposals; essentially, to get the innovation ball rolling.

Up to this point, IdeaScale has been instrumental in getting things started, but now we’re taking it a step further with IdeaScale Stages.

With the introduction of this new feature, organizations will be able to further develop ideas utilizing several stages. In addition to the ideation stage—during which your community can propose and vote upon ideas—now you will be able to observe three additional stages: Build a Team, Refine, and Assess.

2015-Stages-personasFor the Build a Team stage, you will be able to take the ideas that have risen to the top and assign team members from among the community to essentially be point people for further developing that particular idea. That team will embark upon the next stage, Refine, working to build the idea into a robust proposal. Team members will be able to add supporting information for the proposal, including estimates on costs and benefits, as well as overall feasibility of the idea. The final stage allows for an Assessment of the work and evidence that the appointed team has been gathering. Those who are doing the final assessment will even be able to look at proposals side by side to see what might work best or decide which ideas might work best for certain organization objectives.

To learn more about IdeaScale Stages, you will not want to miss our free demonstration on Wednesday, February 25 at 11:00a.m. PST. Register here, and stick around after the demonstration to participate in a Q & A!

IdeaScale’s Top 10 2013 Features

IdeaScale has had a busy and productive 2013 and we couldn’t be more excited about all that’s to come in 2014, but even as we charge forward into the future, it’s nice to take a look back and see all that we’ve accomplished. 6623488319_73b096724d_o

To that end, we’ve chatted amongst ourselves and we’ve narrowed the massive list of 2013 new feature highlights down to our favorite top 10 that have been introduced in the past year. And we’re also glad to tell you why.

1. Idea Ownership. IdeaScale has always wanted to empower change and innovation at every level of an organization: from full-scale enterprises down to the individual. Adding idea ownership gives workflow managers the ability to assign stewardship of an idea to a particular owner or champion. One of our Open Innovation Award winners uses this very feature as part of their winning moderation strategy.
2. Pre-Defined Tags. Since we’ve introduced this new feature, we’ve had several community administrators say that it truly helps them to organize the conversation. Loading up pre-defined tags helps people hone their idea generation.
3. Campaign Custom Fields. This particular feature has helped departments specify what sort of information is required in a submission – whether it’s a cost-savings estimate or a link to a YouTube video – that information can now be requested on a per-campaign basis.
4. Idea Recommendation. This is the type of feature that keeps members coming back for more. Now every idea page also shows similar ideas for members to vote and comment on.
5. Team-Based Idea Submission. In a tool that’s all about collaboration, we think this feature particularly suits our values. Everyone should be able to collaborate and be recognized for their work in generating and then stewarding an idea. IdeaScale now allows you to build teams around inspiration.
6. Pairwise Comparison. Now we’re getting into some of the features that have really built out the IdeaScale tool when it comes to moving ideas further down the innovation funnel. Having this additional tool to evaluate ideas allows the next phase of implementation to be informed with even more data.
7. Custom Workflow. For many of our subscribers, time on IdeaScale is in addition to time in their daily work life – so anything that makes moderation and evaluation easier is highly valuable. That’s why we built custom workflows. And now, once an idea reaches an assigned comment or vote threshold, it is automatically routed to the next person, stage, or phase in a plan.
8. Innovation Widget. This feature is the tiny package that packs a big punch. The whole IdeaScale experience in a tiny web-embeddable widget means that feedback and innovation can begin anywhere and everywhere. And we are all about casting the net wide.
9. Assessment Tool. Our assessment tool is one of the most flexible, review-oriented tools that we have. No matter what the goal is (cost-savings, efficiency, product development, and more), this feature helps our clients organize and prioritize what is next for some of their best ideas.
10. Enhanced Challenge Offering. Perhaps most exciting is our new challenge format that allows companies to set a competition for their subscribers, employees, or the general public, and then evaluate responses in an open or closed setting and award money or other prizes. Some of our favorites? The Department of Energy’s American Energy Data Challenge or Ushahidi’s Making All Voices Count. What challenge will you launch next?

Of course, this is all in addition to numerous other changes and improvements, including enhanced badges, new data visualization tools, and so much more. If you want to learn more about these (or any other IdeaScale features), be sure to contact us.

Stay tuned for more in 2014!

IdeaScale Introduces Open Innovation to Lower All Barriers to Participation

newsflashBerkeley, CA, August 30th, 2013 – IdeaScale is pleased to announce additions to its product roadmap as part of its commitment to open innovation. IdeaScale’s open innovation mandate is dedicated to eliminating all barriers to digital ideation regardless of industry, device, or software.

Based on the principles elucidated by Henry Chesbrough, the concept of open innovation postulates that there are no barriers to collaboration, communication, innovation, or ideation.

IdeaScale has continued to introduce new feature updates in cadence with this concept over the course of the past twelve months, including an open API that is available for development integrations in multiple formats, an offline iteration of their product, and a portable community widget that can be embedded in any online experience.

Now, IdeaScale has introduced the “open import” tool that allows users to easily import all open innovation data from other existing idea management solutions like Spigit, Get Satisfaction, UserVoice and others. The result of a new partnership with Import2, now even companies that use alternative technology can benefit from IdeaScale with a single click.

This new feature was added due to several Spigit account migrations and is launched in tandem with other competitive feature updates, including the idea assessment tool and workflow automation.

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About IdeaScale:

IdeaScale is the leading innovation software solution for idea management and suggestion box software. The software allows organizations to involve the opinions of their public and private communities by collecting their ideas and giving them a platform to vote. The most important ideas bubble to the top and a community is built around this feedback. For more information about IdeaScale, visit ideascale.com.

Show. Then Tell. Introducing Video Ideas for IdeaScale

Video-Ideas-Banner

This following article is a guest post by Cass Sapir at HapYak, one of IdeaScale’s latest and greatest partners.

With Video Ideas, you can add comments, drawings and links on top of any video.

Have you ever heard the phrase “a picture is worth a thousand words”? So many of our best ideas take the form of images in our brain. It’s the way we think, the way we process new information, and the way way we innovate.

We love the use of images here at IdeaScale to convey ideas. And now we’ve got an amazing new tool for all our users that’s going to change your life (OK, at least the part of your life that’s dedicated to IdeaScale.)

It’s Video Ideas. We’ve partnered with HapYak – the interactive video company – to add this new tool. What you do is add comments, links and questions directly on top of a video.

Have an idea for a new software feature? Show it on a video of the software itself to demo how the software can behave! Trying to make your office more sustainable? Grab your phone, record a video tour through the building and flag where all those recycling bins, skylights and green spaces can go. Health care, product development, education, open government. Almost any area can have ideas that are easily shared by commenting on video.

How To Add a Video Idea

Steps

1. Copy Any Video URL

Go to YouTube, Vimeo or any other video on the web. Copy the link.
Note: You can also record a video of you using your computer using QuickTime (v. 10). Go to “File – New Screen Recording” to do so. Then upload that to YouTube or your own video hosting provider.

2. Go to hapyak.com.
Click “Add Video”. Paste the video URL.
You can now add comments, drawings and links directly to any part of the video.

3. Copy the HapYak URL and paste it into the description field of your new idea.
That’s it. Your video, complete with all your added comments, will now be seen by everyone voting on your idea.

Try it out. It’s pretty cool. Let us know what you think of Video Ideas.

We Couldn’t Be Happier with HapYak

hapyakLast month, IdeaScale announced that amongst a slate of new offerings that we were also pleased to introduce one of our latest integrations: with HapYak videos.

True, IdeaScale has been promoting and enjoying many of our new partner integrations lately, but what’s really exciting about HapYak is that not a lot of people know that they have the capability to create interactive videos easily on their own. Maybe you haven’t even heard of HaypYak, yet. Allow us to introduce you:

HapYak launched in 2012 with the mission to “set the standard for social video sharing by empowering people to experience videos on the web more like they do together in person: with remarks, insights, opinions and personality.” Once you’ve signed up for HapYak’s technology, you can add comments within video, relevant links, even polling for users to take as they view the clip. It’s rich data, but pop-up video style.

But here’s why they’re perfect for IdeaScale. A lot of our members enrich their content with illustrative video examples for new products, competitive research, their own video pitch of an idea, and more. HapYak videos will better allow these artifacts to become rich sources of information without any need for special editing.

How do you foresee yourself using HapYak? How else can HapYake help organize crowd conversation?

10 Signs You Need Identity Management for Single Sign-On into Your Cloud Apps

This is a guest post by Elias Terman, VP of Product Marketing at OneLogin, the innovation leader in cloud-based identity and access management and an IdeaScale partner. You can learn all aboutOneLogin for IdeaScale by viewing this webinar and demo of our joint solution. 

Identity and access management (IAM) plays an important role within organizations. Consider this real life example. You hire a new employee and issue him a corporate email address and login credentials. He uses his corporate email address to sign in to various systems you have implemented across your organization like email, CRM and your ideation software like IdeaScale. All email communications, customer data and creative works belong to the organization. But what happens when that individual leaves the company? How do you, as an organization, access and control all the data produced by the employee while also ensuring that he can no longer access the data?

Implementing IAM allows your organization to manage authorization and privileges across your entire system to increase security while decreasing the investment of time and money. These solutions also help your team members be more productive by automating tasks that used to be manual.

Among the benefits of IAM are:

• Improved regulatory compliance
• Reduced information security risk
• Reduced IT operating and development costs
• Improved operating efficiency and transparency
• Improved user satisfaction

How do you know if your organization would benefit from IAM? If one or more of these 10 signs apply to your organization, then you can benefit from identity management.

Your employees:

1. Use the same password for multiple applications and never change them
2. Manage passwords in spreadsheets or on sticky notes
3. Can still access your data after they no longer work for you
4. Forget user names and passwords on a daily basis
5. Share and never change passwords for applications like FedEx, Twitter and LinkedIn

Your IT Department:

6. Is burdened with password-related support
7. Has zero insight into application usage and security
8. Cannot enforce security policies in the cloud
9. Lacks proper reporting tools to ensure compliance
10. Struggles with integrating your directory infrastructure with the cloud

Implementing IAM allows your employees to use single sign-on (SSO), eliminating user-managed passwords and the risk of phishing while adding an extra layer of protection by enforcing multi-factor authentication. 

OneLogin for IdeaScale is free for all IdeaScale customers. Use IdeaScale and OneLogin together to easily connect your internal Active Directory or LDAP Server to IdeaScale and grant and revoke IdeaScale access in real time based on directory groups.

Accessibility is to Ease of Set-Up as IdeaScale is to OneLogin

oneloginisThis post also appears on the OneLogin blog.

I know that analogy relationships was abandoned by many of us once the SATs were over, but I really think that the relationship between IdeaScale and OneLogin is too obvious to ignore. Our values and capabilities are so similar, our partnership (looking back on it) seemed almost inevitable.

As I said in my endorsement of OneLogin: “IdeaScale is committed to both ease of use and security, so OneLogin was a perfect partner fit. They understand the needs of members who don’t want one more login and password to be saved on their ever-expanding, unmanageable digital keychain.”

So, let me tell you why I think of us as leaders in accessibility and why I think of OneLogin as some of the best partners for ease of set-up:

IdeaScale is an innovation management platform that uses the principles of crowdsourcing to collect ideas from a crowd (either a public community of customers or subscribers or a private community of employees). Our product depends on participation and engagement, which is why we focus on ease-of-use and an intuitive user interface. It’s something we’ve committed to – even in our private communities that only face a fixed number of members.

But OneLogin is a leader in ease of set-up for a few reasons:

-I have to say that within a few days of establishing our partnership, I was pleasantly surprised that they had already been able to synch up and get copy on our knowledge base about how to bring our two products together.
-They were also one of the few partners that knew that usability was key to cloud-computing software – especially for identity management.

But the real proof will be in an upcoming webinar, in which IdeaScale will be able to share the capabilities of their platform and how easy it is for OneLogin subscribers to get it started with just a few clicks. You can register for that webinar which will take place on July 24th at 8:30 a.m. here. Audrey Zuro from IdeaScale will share some of the possibilities presented by closed community ideation and Mario Tarabbia will share how easy it is to keep that community secure.

IdeaLytics Offers New Data Visualization

3.5_inch_Retina_Image1It’s not just about gathering information anymore, it’s about how you share that information, about how you make sense of it. It’s the difference between data and data that leads to action. Just ask the authors of Big Data.

There are numerous ways of looking at information and the information offered by an IdeaScale community presents iPad_image_2_768*1024numerous insights about the network that created it: the rate of idea growth, what the audience is most concerned with, how quickly you’re responding to their needs. To understand how you can improve both your innovation experience and theirs, you need to track where you’re at and how you can improve.

3.5_inch_Retina_Image2.pngIdeaScale has partnered with SecondPrism in order to respond to this need and created what we like to call IdeaLytics. SecondPrism’s mobile, touch-interactive charts have five custom dashboards for every IdeaScale community. Administrators can view and share different community information, including ideas by status, category, content visualization in the form of a rotating tag cloud, and more. They are built for touch screens on all iOS technology as well as numerous Android devices (Galaxy, Kindle Fire, etc.). And once the community is synchronized online, all data can be viewed in an offline context, as well.4_inch_image_retina_2

We are a mobile workforce and our enterprises our mobile as well, our information needs to be portable and available at all times. That’s how we want you viewing your IdeaLytics, as well (mobile and active). So go ahead and find out what it’s all about by downloading the IdeaLytics app from the app store today.

What stories does your community data tell? Why should data be interactive?

Feature: Mobile Optimized/Blackberry Support

You may not even be aware that every IdeaScale community you visit with your mobile phone will display in a special “mobile lite” mode. This is special version of IdeaScale that is made to look much better on smaller mobile phone devices such as BlackBerry, Android, or iPhone. With the continued rise in popularity of smart-phones with web browsers, its a logical next step for us to provide a special interface for these devices.