IdeaScale prides itself on being a flexible and unique tool that helps numerous companies meet their innovation goals (however disparate the programs might be). However, because our technology is flexible and applicable in multiple formats, it is hard to issue a definitive set of best practices to our clients as the success of each community is highly dependent on community goals, processes, etc.
However, IdeaScale was able to compile a set of commonly-asked questions that are posed within the innovation industry and are offering a webinar at the end of January that aims to answer some of these questions. And to offer our listeners the full range of expertise, we’re inviting Chip Gliedman of Forrester Research to answer such questions at a high-level and the innovation team from Yale University to speak about how they answer such questions in practice within their own IdeaScale community.
Some of the questions that our guests will answer, include
- Is innovation best when wide open and boundless or is it more effective when it is targeted?
- Who are the key players in an innovation program?
- What is the lifecycle of an idea?
- What is a good rate of implementation?
- And many more
However, we want to offer you the opportunity to think of a few more questions to ask. Please submit all new questions before the end of the year so that we can see if it’s possible to answer them within the scope of the webinar.
And if you haven’t already, register today.
Join IdeaScale for a comprehensive exploration on how to best organize an open innovation community on Friday, January 24th, 2014 at 12:00 p.m. EST.
Hosted by IdeaScale and featuring Chip Gliedman of Forrester Research and Yale University’s IT Innovation Alignment Team, this conversation explores innovation best practices in a broad view, but also in practice within an IdeaScale community. In the discussion, the speakers will address questions like:
-Is innovation best when wide open and boundless or should such programs be more targeted?
-Who are the key players in an innovation program?
-What defines successful engagement within a community?
-What are some tactics for improving ideation engagement?
-And much, much more.
An Introduction to the Speakers:
Chip Gliedman is a vice president, principal analyst at Forrester Research and serves CIOs. His research focuses on IT investment strategies, justifying technology investments, IT portfolio management, business technology (BT) alignment, and IT satisfaction. Chip developed the Total Economic Impact™ (TEI) model and program to help clients quantify and communicate the financial value of technology investments and strategies.
Yale ITs The Innovation Alignment Team is composed of Lou Rinaldi, Bryan Kazdan, and Karen Polhemus. They are collectively charged with providing leadership, technical expertise, ambassadorship, and metrics reporting in the field of Yale IT innovation. This team is focused on leading innovative programs.
IdeaScale is glad to be hosting a webinar next week about how our API is generating new innovation solutions in different use case scenarios. IdeaScale’s webinar will cover many different integration and data use scenarios, but here are three key areas where APIs are often applied:
Whether developers are accessing our API to display or re-imagine the presentation of data or they’re using it to plug into existing systems, our well-documented API allows developers a great deal of creative access to a rich amount of data.
Not only can IdeaScale be introduced to any iOS or Android environment, our API allows for tailored mobile experiences.
Any community can find a home and a unique look and feel with our adaptive API. Take for example, EA Sports Game Changer’s community.
However, that’s only a very small window into what is possible and the buffet of opportunities that might change how a community is innovating is infinitely larger.
To learn more about the possibilities presented by IdeaScale’s API, tune into our webinar next week. For a specific API use case, check out IdeaScale’s Agora 2.0 webinar video which utilizes IdeaScale’s API to create an onsite public display of their online ideation community.
IdeaScale is pleased to announce that the deadline for Innovation Awards submissions has been extended by two weeks. Please be sure to send your final submission to IdeaScale by November 22nd.
After receiving an incredibly diverse array of submissions to our awards as well as a few requests for a little extra time to allow some communities to prove out a few more results before they sent along their submission, IdeaScale decided to give our clients two more weeks. So, just before you check out for the November holidays, be sure to sign onto the innovation awards, fill out the survey with as much detail as you can and then start thinking about Turkey.
As a reminder, we’ve got a creative prize arrangement for the winners in each of our five categories (best engagement strategy, best moderation strategy, wildest innovation, savings expert, and efficiency expert).
Winners in each category will receive:
-A discount on their 2014 license
-A shareable press packet about their receipt of the award
-The opportunity to fast-track one 2014 IdeaScale feature
And a chance to win a Hawaiian vacation for two
If you have any questions about the contest, we’re glad to answer them and looking forward to announcing finalists before the end of the month.
IdeaScale announced the 2013 Open Innovation Awards in August and after several months, applications, questions, truly strange stories and stranger requests, the period for sharing is almost over. The Innovation Awards submission period ends this Friday at midnight and any applications received after that will not be reviewed.
The journey doesn’t end there. In fact, for IdeaScale the work has only just begun. We’re going to compare some truly compelling, but remarkably unique stories to find out who the leaders are in engagement, moderation, change, savings, and efficiency. A reminder of what the calendar looks like in the coming month.
8 November: The Awards Submission Period Closes (and a truly cumbersome week of review awaits us as we review tons of applications).
15 November: The finalists are notified and begin the tedious process of waiting until the awards ceremony to know who the final winners are.
13 December: The winners are notified at the awards ceremony and arrangements are made for the winners to receive their spoils.
The point is: don’t miss your chance. Applications are due by Friday and entrants can potentially win a discounted 2014 IdeaScale license, the ability to fast track an IdeaScale 2014 feature, and the chance to win a trip to Hawaii. So tell your story with lots of detail and a few measurable results and we look forward to seeing you at the awards ceremony in December.
Any other last minute advice? We look forward to reading your submissions.
Last month, IdeaScale showed how introducing an onsite public display could increase innovation community engagement in a webinar about Agora 2.0. If you didn’t get a chance to see how these researchers adapted IdeaScale’s API in order to make a streamlined, simplified onsite IdeaScale display, you can still view the webinar’s recording here.
This month however, we are opening the floodgates, as IdeaScale presents a complimentary webinar about how the API is being adopted and adapted by numerous organizations in order to reach their goals. Obviously, every IdeaScale generates a robust mine of qualitative data, but re-imagining ways that this data can be used in numerous creative formats is one of the most exciting opportunities presented by our API.
Join IdeaScale’s Josh Folk as he speaks to the open data possibilities presented by IdeaScale’s flexible API in this complimentary webinar on November 21st, 2013 at 9 a.m. PST.
Not only will Folk review a variety of API use cases, he will also speak to future potential applications of the API and review its documentation. This 30-minute webinar will cover: community appearance, data graphic display, data review, and much more as presented in examples like EA Sports, IdeaLytics, Agora 2.0 and so forth. The webinar will include a Q&A portion at its end.
To join this webinar, click here.
The deadline to submit Open Innovation Awards is almost upon us (November 8th) and we’re truly looking forward to reviewing some compelling stories and sharing some new best practices. But for those of you who aren’t sure what it is we’ll be looking at as we select the finalists, let me offer you some insight.
As they review a wealth of applications and different approaches to innovation, the judges will be looking for:
1. Innovative Thinking. Surprise, surprise. We want our innovators to be as unique as the solutions that we’re looking for. We want to be surprised and we believe some of the best innovators are going to be offering us unexpected new approaches to a relatively time-honored process.
2. Repeatable Processes. Just because it’s unique, doesn’t meant that it can’t be applied elsewhere. This simply means that the recipe for success has a step by step approach that you could share with someone else.
3. Measurable Data. This key aspect will help us see the value regardless of community, goals, or industry – this aspect will truly help us compare and learn more from the past two years of IdeaScale implementations.
But enough about us. Be sure to submit your open innovation award application today.
What do you want to learn from the Innovation Awards? What else should we be looking for?
The deadline for entering the IdeaScale Innovation Awards is now just one month away with all entries from IdeaScale users due by November 8th, 2013. We’ve been receiving some truly interesting stories from some great users, but for those of you who have yet to full out an entry form, we’ve got a few tips for you as you go through the application process.
1. Share Your Process. Think of the application as a recipe that you’re sharing with a trusted friend. We need to know how you got to success each step of the way. We need to know when you added what and in what order so that we can not only verify, but learn from and share what makes for a good innovation lifecycle. It’s not just about the outcome, it’s about how you got there.
2. God Is In the Details. Remember that the most colorful and memorable applications are the ones that share the quirks and idiosyncracies of their innovation programs. We’ll remember the folks that created an operatic serenade played at the beginning and end of every shift to encourage people to submit ideas to an open innovation campaign, so we want to know about the beginning and end of every shift.
3. Measure Twice, Report Once. We love metrics, we love measurable results and research. Have you seen our infographics? This is something that you’re going to want to bring to your application. How much time did you save? How much more engagement did you see? What doubled? Tripled? What did you cut in half? And what were those numbers. Bringing this to your application is going to help us compare apples and oranges and our judges appreciate companies that love tracking as much as we do.
4. Tell a Story. The more we understand the narrative that brought the whole thing together, the more we’ll be able to understand the profound impact that it’s had on a larger organization that’s probably very different from our own. Leading us from the “once upon a time” to the “happily ever after” is a journey we hope you enjoy writing as much as we enjoy taking it with you.
Enough advice. Share your story with us today.
What are some other application tips? What do you think of the Innovation Awards applications?
51% of all current crowdsourcing activities are dedicated to creativity and knowledge sharing. That number is reported to us from Crowdsourcing.org without regard for industry, application, or software. That means that the majority of crowdsourcing is dedicated to innovating with the help of the crowd.
Now, every organization is different. Some of IdeaScale’s clients want to use our platform for cost-savings, some of our customers want to use it for product feedback, and some of our members are just using it for feedback on how they can survive the apocalypse. But the basic process for meeting those goals is the same. You start with the belief that the crowd has some valuable input to contribute and you go from there.
That’s the front end of the process, anyways: collection. That, in itself requires a lot of steps for success, including defining goals, assigning a team, beginning outreach, encouraging engagement and much more. But, in an analysis of all of our top users, IdeaScale came to realize that there are four very common phases to ANY innovation initiative. We’ve tailored our tool to that methodology and the infographic below gives an overview of that process.
To download the complete infographic and to learn more about the innovation methodology, retrieve the full pdf here.
Of course, there are many other fields to consider within each step and every organization is as different as its goals and its crowd, but the starting point is always the same and the companies who are succeeding at it have optimized for each step of the innovation lifecycle.
Are there other steps to the innovation process? How do you define innovation success?
Engagement is the backbone of every successful open innovation initiative. And success with engagement often means a successful community. And although internet usage is very close to ubiquitous, there are still those that strain to collaborate across numerous divides: language, abilities, etc.
In Italy, for example, there is still a pronounced digital divide. Only 55.5% of the Italian population has internet access and that number drops to less than 12% in the 65 and older age group. What is particularly interesting about this subset of the population is that it is often the citizens that are offline who prioritize reporting issues or voicing their concerns (particularly in person).
In response, a group of student researchers adapted the IdeaScale API to increase public engagement with the city of Trento by offering an onsite public display that visitors could utilize to engage with the online IdeaScale community. Not only did 25% of the passers-by engage with the technology, the city improved its overall engagement. This is why IdeaScale has invited the researchers to present their findings in a webinar entitled “Introducing IdeaScale Onsite to Generate More Engagement.” The case study was originally presented at the 6th International Conference on Communities and Technologies, discussing how an adaptation of the IdeaScale API called Agora 2.0 allowed developers to engage offline community members in the city of Trento, Italy.
The presenters will not only share the story of their implementation, they will also reveal lessons learned and opportunities for improvement for future iterations. And, there’s also a rumor going around that they are looking for other pilot opportunities to test the API in other environments.
Learn more and find out if an onsite deployment of Agora 2.0 is right for you by registering for this webinar that is scheduled for October 10th at 9 a.m. PST: http://buff.ly/1fdhQd5