Tag Archives: IdeaScale

Engaging Citizens for Positive Change: Ideavibes Introduces IdeaScale May 28th, 10 a.m. – 10:45 a.m. PST

Ideavibes introduces IdeaScaleIn every government, at every level, the collective actions of citizen groups are enhancing community participation, spurring change, and promoting transparency. With the advent of collaborative media and social networks, it is even easier to benefit from the actions of the engaged crowd along with the additional advantages of meeting these goals more rapidly, at a lower cost, while enhancing overall messaging capabilities.

Hosted by IdeaScale and featuring Paul Dombowsky, founder of Ideavibes, and Audrey Zuro, from IdeaScale’s Innovation Account Development Team, this complimentary webinar will include:

  • an introduction to the opportunities presented by crowdsourced citizen engagement
  • methods of handling crowd challenges
  • functionality within the IdeaScale platform that facilitates the rapid deployment of citizen engagement programs.

In addition, attendees will be invited to participate in a live question and answer session at the end of the presentation.

Join us and register for this complimentary webinar today.

IdeaScale Tools for Idea Evaluation

Last week, IdeaScale hosted a webinar with Totem’s Suzan Briganti about methods of evaluating ideas against something other than votes. Although voting and ratings can be an important tool in gaining additional information about what makes an idea valuable, there are numerous ways of structuring and understanding ideas that can help organizations build out their innovation pipeline.

In order to offer some suggestions for how IdeaScale admins can adapt IdeaScale to achieve the tasks that Suzan Briganti outlined in her presentation, we’ve put together a short tour of IdeaScale functionality that will help admins begin the job of prepping ideas for ReviewScale evaluation.

1. Identify Emerging Themes
As ideas begin to come in, it is possible to start articulating themes and then tagging ideas against that pre-defined set of information. This helps identify ideas that meet particular needs and  helps cluster those ideas for evaluation. Developing pre-defined tags and adding them to ideas can happen at any time during the ideation process and beyond.

Learn more about how to set-up pre-defined tags in this short video tutorial.

2. Develop Insights
Insights can be highly useful in helping deliver solutions and in bringing clarity to market research teams. Insights can capture functional problems or emotional ones and have even larger, more complex collective implications to consider.  It is possible to take any promising idea that is pointing at a particular pain point and allowing writers to edit that idea and create an insight.

take3

3. Testing Crowd Ideas
Refining ideas against specific, templated criteria helps to test ideas for relevance, deliverability, and the role they might play in the development of a company. Suzan Briganti suggested a particular template that includes a name, visual, insight, benefit, reason to believe, price reference, and a tagline. Any idea can be edited to include these elements after submission and before final ReviewScale evaluation by any moderator with permission. This means that every idea is measured against the same set of criteria in the final stages. However, it is also possible to set the template at the outset of any challenge so that all idea submitters are sharing their ideas with this criteria in mind. All of these conditions can be added from the administrator view on the back end.

customfields

These are just a few of the ways that IdeaScale’s flexible platform can be adapted to parse both qualitative and quantitative information in order to build a sustainable innovation pipeline. If you want to learn more about IdeaScale functionality and how ReviewScale can help prioritize promising ideas, please tune into next month’s webinar.

We’d also be glad to answer any other questions about how to utilize IdeaScale for other programs, as well. Feel free to contact us at any time.

What Does it Mean to “Manage Innovation?”

 

image curtesy of derek bruff via flickr

image curtesy of derek bruff via flickr

There are numerous types of innovation – from incremental and research innovation to disruptive or breakthrough innovation. But for any organization that is working to create a sustainable innovation environment within their company, there is a level of innovation management involved in the process. And although“management” sometimes seems antithetical to the spirit of innovation which encourages freedom and multi-direction dialogue, there are several key ways that management has to funnel that dialogue into impactful results.

One of the key challenges to achieving this goal is finding a method of selecting, rating, and prioritizing potential innovation in a way that tallies with an organization’s overall mission, goals, and capabilities. This is why IdeaScale is introducing ReviewScale to their suite of services.

The benefits of introducing a decision matrix solution roughly align to three categories:

Align innovation to business goals
ReviewScale ensures that every client is able to support ongoing organization goals whether it’s conversion, engagement, web traffic, product usability – each idea is subject to customizable, defined criteria that contributes to the overall success of the business.

Make a business case for innovation
One of the most challenging aspects of any organizational change is helping others to understand the end benefit of each innovation. ReviewScale assigns business value and real numbers to each idea.

Ensure ROI
The crowd provides numerous valuable ideas, but knowing which one to invest in is often a challenge. With ReviewScale, administrators are able to forecast future success with greater ease and deliver results more than 80% of the time.

If you’d like to learn more about IdeaScale’s decision matrix solution, ReviewScale, tune into our complimentary webinar “How to Build a Business Case for Crowdsourced Ideas Using Decision Matrix Software” scheduled for June 10th at 10 a.m. PDT. Register today!

IdeaScale to Acquire Ideavibes as Part of Continued Global Expansion

newsflashSan Francisco, CA – April 24, 2014 — IdeaScale, the world’s largest open innovation software provider today announced its acquisition of Canadian crowdsourcing platform provider: Ideavibes.

Ideavibes’ mission is to offer an accessible crowdsourcing platform utilized by cities, brands, and organizations in order to foster innovation and effect change in the world. Ideavibes’ unique offering has served corporate and government clients such as the City of Ottawa, TELUS, Canada Council for the Arts, The Ottawa Public Library, and many others.

“Ideavibes has built a tremendous product and developed a proven methodology that we are proud to welcome into the IdeaScale family,” said Rob Hoehn, CEO of IdeaScale, “The Ideavibes platform already offers amazing embeddable capabilities that tallie with IdeaScale’s mission to innovate everywhere at every level. We are excited to bring that great experience to more organizations and help them achieve their innovation goals.”

Paul Dombowsky, CEO of Ideavibes said “We’re thrilled to join IdeaScale, a long-time player in the innovation market. Their approach to engagement and innovation along with their mature product offering will continue to make innovation easier for organizations and deliver on ideas that can have a positive impact on the world.”

IdeaScale is glad to offer servers and an established presence in Canada as it continues to build a more comprehensive presence worldwide in Europe, Asia, and elsewhere.

About IdeaScale

IdeaScale is the largest cloud-based innovation software platform in the world with more than 25,000 customers and 4 million users. The software allows organizations to involve the opinions of public and private communities by collecting their ideas and giving users a platform to vote. The ideas are then evaluated, routed, and delivered on the back-end, making IdeaScale the engine of innovation. IdeaScale’s current client roster includes industry leaders, such as EA Sports, NBC, NASA, Xerox and the White House. For more information about IdeaScale, visit ideascale.com.

ReviewScale: How to Build a Business Case for Crowdsourced Ideas Using Decision Matrix Software

image curtesy of kenny louie via flickr

image curtesy of kenny louie via flickr

June 10th, 2014 10 am-10:45am PST

How to utilize decision matrix software to ensure that your innovation management program generates ROI.

How do innovation teams ensure that the next change that they have slated for implementation yields a business-impacting ROI? In this webinar, Rob Hoehn will discuss businesses that have both failed and succeeded in planning for the next stage of implementation, while also introducing new tools that ensure ROI.

 

Webinar Agenda:
– What are the challenges facing innovation management?
– Factors to consider when implementing change
– A demonstration of ReviewScale technology
– Live Q&A

Join our complimentary webinar to learn how other businesses plan for success and utilize ReviewScale to meet their bottom line.  Register today.

Reducing Administrative Distractions with the US Navy

photo curtesy of amit sharma via flickr

photo curtesy of amit sharma via flickr

With Chief of Naval Operations, Adm. Greenert at the wheel, the United States Navy functions under the motto, “War fighting first.” The duty of these men and women lies in naval warfare. To better allow his sailors to dedicate themselves fully to this endeavor, the CNO tasked Rear Adm. Herman Shelanski and a select group of high ranking personnel with improving and streamlining the day-to-day operations of the Navy.

At the center of their strategy lies RAD (Reducing Administrative Distractions), an IdeaScale platform open to anyone with a Navy issued email. The community is private, but open to all levels of Navy personnel- from junior sailors, to Navy civilians, reserve sailors, and even commanding officers. The Navy  wanted this to be an opportunity for sailors of all designations to join the conversation. IdeaScale provided the opportunity for lower ranking sailors to make suggestions directly to decision makers, in a way where their idea doesn’t have to slowly climb up through the ranks. Speaking to the Federal Drive Show Blog, Rear Adm. Shelanski explained, “a good Commanding Officer does a lot of walking around, and he talks to a lot of the junior sailors.” He continued, “if you set the climate right,” this method can be one of the most effective ways to find out what happens on the ship, what doesn’t work, and how to make the system more efficient.

In RAD, authorized community members post their ideas, suggestions, and complaints under a variety of topics including: Navy Reserves, IT/Website, and training. Sailors may post anything they want under a more general category, but moderators have the option to take down off topic posts. A few tactics were utilized to improve participation. RAD was set up in waves, so that sailors could see the ideas of their peers being taken to heart, and implemented or given a reason why they could not be implemented at the time. Once authorized, community members have the choice of using their actual name and title as their username, a pseudonym, or post and comment anonymously. In this way, even lower ranking sailors have the opportunity to voice their concerns and suggestions without fear of repercussions.

The focus of the campaign was to find the inefficiencies of day-to-day operations, and streamline or “digitize” them, saving time for all levels of sailors. One problem RAD administrators found involved naval permissions, called designation letters. At the time of the campaign, each sailor required a unique designation letter for each permission, for example, parking their vehicle on base. Each designation letter must be issued by the Commanding Officer, totaling potentially thousands of individual letters. Thanks to RAD, a system is being implemented where sailors no longer need to hold on to these letters, and the CO can authorize and maintain certain permissions in bulk.

So far, RAD has gathered over 1,300 idea suggestions. Some they found were already in the works, others they were able to start on swiftly, but a lot of the ideas are worthwhile, but large scale, and will take time to implement.

Building Something Bigger: Crowdfunding Solar Power

image credit martin jakobsen via flickr

image credit martin jakobsen via flickr

Crowdfunding campaigns cover a variety of causes: from the quickey multitool, a pocket device that’ll tackle everyday tasks, to saving a classic drive-in theater. There’s a crowdfunding project for everything, and at least one for everyone to support. What these campaigns have in common, is that they envision an innovative product, cause, or service and then find the backers that would love and be proud to support. We are all a part of the Crowd, that’s what makes crowdfunding so powerful. Financing is no longer in the hands of wealthy backers. With backing from a large crowd, even if the individual investments are modest, a project can acquire the startup funding it wouldn’t be able to achieve through other streams. When enough people tune in, and pitch in what funds  they can, the goal can be something huge- like Solar Power.

Blue & Green Tomorrow cites clean energy installations making up 44% of all new electricity generation installations over the course of 2013, compared with investments in renewable energy installations dropping by 14% in the same period. The public is interested, and ready to take advantage of the benefits of solar power, but the funding is falling behind. Crowdfunding has the ability to directly connect those interested in furthering the scope of this renewable resource with those making it a reality. Interested investors can fund individual projects in solar power like solar generators by inergy or the Solartab. To bring solar power to an entire city, the crowd must pull together in a large scaled operation of information and funding.

The city of Portland, Oregon’s Burueau of Planning and Sustainability has introduced one such campaign with ‘Solar Forward.’ Their goal is, “to offer community members a way to engage in the development of new, clean, local renewable energy systems on public buildings like community centers, schools and libraries.” Their site explains that most private dwellings do not make ideal locations for solar panels to be installed. Those wanting to support solar power in Portland can contribute to Solar Forward, so that the city can establish it’s solar network in the most effective configuration. In the long run, Solar Forward hopes to pay back their funders for the portion of the energy savings that their donation produced.

A US startup called Mosaic pairs interested investors with vouched for projects. Founded by Dan Rosen and Billy Parish, Mosaic is a “Kickstarter for solar.” More than $7 million have been raised through the web platform so far. Last month Mosaic opened their platform beyond funding commercial projects, to funding private home projects. With the ‘Mosaic Home Solar Loan‘ program launched in it’s home city of Oakland, California, Mosaic has joined RGS Engery in installing solar to private residences with crowdfunded money. The program treats the installation costs as a loan, for homeowners to pay back with small installments over 20 years.

The goal of crowdfunding isn’t just to raise funds, but to raise a cause. A good campaign compels the crowd to help by speaking up, spreading the word, AND participating in startup financing. Right now, crowdfunding is allowing for the advancement of solar power, globally. The success these campaigns have already seen should be a testament to the effect of support from the Crowd.

Getting Over the Popularity Contest

 

image credit to marco digitalstream via flickr

image credit to marco digitalstream via flickr

Leveraging crowd wisdom works on the premise that individuals or organizations can benefit from a collective group of knowledge. One way to measure the crowds’ opinion is to present a subject or idea and invite the crowd to vote on it. If it’s popular, it rises to the top and could be considered a mandate from the crowd to follow-through on the suggestion. However, companies sometimes forget that voting is just one mechanism and not necessarily the whole truth that a crowd has to offer. Measuring ideas against business objectives, for example, or mining qualitative responses for themes or meaning can provide an even greater range of insight. Let’s consider a few popular ideas that don’t always equate to quality.

-The Macarena. In 1994, there was no school dance that escaped the Macarena. The song by Los del Río was an international hit in 1995, 1996, and 1997 and appears at number 7 on Billboard’s All Time Top 100. It also ranks at No. 1 on Billboard’s All Time Latin Songs. And despite the catchy hook and despite its insistent re-play, no one is arguing that the Macarena was a musical breakthrough or something that will remain a long-remembered achievement.

-Teflon. Despite the fact that the non-stick convenience continues to hold widespread traction in the market, it has also been warned against year after year by health organizations like the Environmental Working Group and Cancer.org. Let’s also talk about how it now stands in as a term for candidates who maintain their popularity no matter how many bad things they come up against. Rob Ford is a current popular example – “The Teflon Mayor.”

-The Twilight Saga. Let’s make no mistake – this film is at the height of “popular” which has yielded nearly $1.5 billion in ticket sales. However, in spite of its vast commercial success, both the substance and the literary craft of the novel have been criticized . No matter how long the story remains a phenomenon, it will never be regarded as a ranking piece of literature. Decision making (particularly business decision making) is an ongoing, rich, complex process that requires a lot of inputs (including an idea’s popularity). IdeaScale wants to ensure that successful innovators have more tactics to evaluate crowd information.

Join us for a complimentary webinar featuring IdeaScale’s Suzan Briganti, SVP of Strategy, as she introduces innovation analysis and its methods. Register today.

Harnessing the Ideas of Innovation

John Paul Farmer (Sr Advisor to the US Chief Technology Advisor) and Nicole Sunstrum (Dir of Social Media at the University of Michegan)

John Paul Farmer (Sr Advisor to the US Chief Technology Advisor) and Nicole Sunstrum (Dir of Social Media at the University of Michegan)

We’re either three weeks post SXSW Interactive, or 49 weeks in preparation- depending on how you like to look at it. At IdeaScale, we’re still buzzing with the excitement over the 2014 event we were lucky enough to take part in. Our panelists spoke about how their crowdsourced campaigns harnessed the potential of the crowds in their respective fields – government and university.

We heard from Nikki Sunstrum, the Director of Social Media for the University of Michigan, on shaping the stream of ideas from a crowdsourced campaign into their fullest potential. John Paul Farmer, Sr Advisor to the US Chief Technology Advisor, spoke about getting the public involved in government innovation by opening up the ideation cycle through crowdsourcing. Both are inspired by the potential laying dormant in their audiences, and eagerly encourage tapping into that potential- in any industry.

If you weren’t able to make it out to Texas, you can catch up with our video How Government Harnesses Ideas with Crowdsourcing. Learn how these two representatives of different industries led crowdsourcing campaigns into successful change with IdeaScale.