Dan Munz: Crowdsourcing and the US Federal Goverment

IdeaScale enjoyed its second Gov 2.0 Expo in Washington D.C. last week. For us, the highlight of this year’s event was a talk given by Dan Munz (Public Dialogue Specialist, Center for New Media and Citizen Engagement, U.S. General Services Administration) and Peter Levin (Senior Advisor to the Secretary & CTO, Department of Veterans Affairs) titled Encouraging Citizen Feedback and Employee Engagement: Two Case Studies. Dan Munz focued on civic engagement and how the GSA is fulfilling their mission. He gave very practical advice regarding how other agencies and state and local governments can engage and learn from citizens. Here’s a video of Dan’s presentation in its entirety:

When the Cabinet-level Office of Management and Budget turned to the GSA for a government-wide, scalable, affordable solution for agencies that could be up and running fast, the GSA turned to IdeaScale. In this presentation, Munz mentions the following reason for his agency’s choice: IdeaScale was low cost (civic pricing), had a quick startup (SaaS), and IdeaScale was known to have government experience (Data.gov, FCC). Since government compliance is such a major component in the GSA’s choice of vendors, Munz also speaks kindly about IdeaScale’s exclusive 1-click Government Compliance.

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